From the Inside Out: How to Create and
Survive a Culture of Change
Tom Payne
256 pages $14.95 ISBN 0-9627085-2-6
In this book, Tom Payne introduces a
unique approach to personal and professional success in a changing world.
Readers will learn how to:
- Achieve a personal acceptance of change.
- Overcome the major roadblocks to effective individual, team and organizational
change.
From the Inside Out also contains:
- What 200 workers from 31 different organizations say is necessary for
success in a changing environment.
- 175 activities designed to aid in the effective implementation of change.
If an organization is to make significant change, so must the individuals
who make it up. From the Inside Out is about that change.
HIGHLIGHTS
Excerpted from From the Inside Out: How to Create and
Survive a Culture of Change by Tom Payne.
"People wishing to alter results in their personal and professional
lives must program into their daily routine different behaviors than they
are currently performing."
"My observation is that a lack of harmony between feelings and
behaviors is one of the major causes of stress in North American organizations."
"Nothing has any meaning to us other than what we choose to give
it. Is the meaning we are choosing to give to events in our lives empowering
or limiting us?"
"Letting go is not an easy process, but it is a requirement if
a person is to alter existing results. The choice is ours - our option."
"We must see the world in a way which empowers us, not in a way
which limits us."
"In our lives we all have our own remote control to "tune
in" what we want to let in."
" While the change event may not always be in our control, what
we choose to believe about the change and what we choose to do about it,
definitely is. We are in control. We are in charge."
"Change in nature is not a philosophical choice. It is a survival
choice. Over time, we either grow or we die, and we cannot grow without
change."
Copyright © 1993 by Tom Payne. Reprinted
by permission of Performance Press.
REVIEWS
Service Quality Connection
Tom Payne asserts that we need to look inside for solutions, not outside
for people or forces we can blame. Then, he helps us do just that. He helps
us deal with our own emotional roadblocks. Payne's humorous, anecdotal
down-home writing makes his many practical tools digestible.
Training & Development
The book provides the reader with the help needed to overcome the personal
and organizational roadblocks and to manage internal change processes.
Sales & Marketing Management
One of the most difficult aspects of implementing this change, explains
Tom Payne, is freeing your employees from their self-imposed limitations,
which hinder their ability to function effectively in the new environment....
For example, Payne suggests creating an atmosphere where it is okay to
fail: "Failure is inherent in change. Treat it as the norm when restarting
your organization; it'll put a lot less pressure on your sales force and
increase your chances of success.
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